Privacy Policy
Nuvexel AI Pro · Effective date: November 1, 2026
This policy explains what personal data Nikolay Saleyko, sole proprietor trading as NIKOSART (Osek Patur / Exempt Dealer No. 209531680), Israel ("we", "us") processes when you use the Nuvexel AI Pro desktop software ("the Software"), our website https://nuvexelai.com and our support. We are the data controller. Contact: [email protected].
1. The short version
- Your images never leave your computer. Background removal, cleanup, upscaling, vectorization and part detection run 100% locally on your PC with AI models installed with the Software.
- The Software does not phone home. No analytics, no telemetry, no advertising trackers, no account, and the license check works offline.
- Online AI is off unless you turn it on. Only if you choose an Online AI provider and enter your own API key does the Software send a reduced copy of an image to that provider.
- We never sell or share your personal data for advertising.
2. Data processed by the Software on your computer
| Data | Where it stays | Why |
|---|---|---|
| Images you open and files you export | Your computer only | The core function of the Software |
| Settings, recent files, autosave | presets folder and your Windows user profile, on your computer |
To remember your preferences and restore your work |
| License state: key, activation date, trial counter, a hardware identifier (hash) | Your computer (%LOCALAPPDATA%\NuvexelAI and the program folder) |
To check your license offline and limit the free trial |
| Crash log | Your computer (program folder) | Only you can choose to send it to us |
None of this data is transmitted to us. The hardware identifier is a one-way hash generated and stored locally; it is not sent anywhere.
3. Optional Online AI
The Settings window has an optional Online AI section (providers such as Google Gemini, OpenAI, Hugging Face or a custom endpoint). It is off by default and needs your own API key.
- When it is on, a copy of the current image reduced to at most 768 px is sent directly from your computer to the provider you chose, which reads the lettering in it (letters or an inscription). The text it returns only guides how the letters are traced. Nothing passes through our servers.
- That provider processes the image under its own terms and privacy policy, under your account with them. Please read them before you turn on the feature.
- Your API key is stored only on your computer, encrypted with Windows (DPAPI) so that only your Windows account can read it.
- In "Offline" mode, or in any mode without a key, nothing is ever sent.
- In "Auto" mode with a key, a copy is sent automatically, without asking each time (also during batch processing), but only when the local engine is unsure how the lettering in the picture reads. Pictures without lettering are not sent.
- In "Cloud" mode with a key, a copy of every picture you process is sent. Choose "Offline" to stop all sending.
Web Studio (the optional browser version) runs a server on your own computer. By default it accepts connections only from that computer (127.0.0.1); if you switch it to network mode, devices on your local network can reach it, but only if they open the link with the secret token that Web Studio prints when it starts.
4. Data we process when you buy, contact us or visit the website
| Data | Source | Purpose | Legal basis (GDPR) |
|---|---|---|---|
| Name, e-mail, country, order and license key, payment status | Payhip (our store platform) and PayPal (payment) | To deliver your key, provide support, handle refunds and meet tax and accounting duties | Contract (Art. 6(1)(b)); legal obligation (Art. 6(1)(c)) |
| Your messages and attachments | You, when you e-mail support | To answer you | Contract; legitimate interest (Art. 6(1)(f)) |
| Technical data from your browser (IP address, user agent), in server logs kept for up to 30 days | Our website host | Security and operation of the website | Legitimate interest |
| Newsletter e-mail (only if you subscribe) | You | Product news | Consent (Art. 6(1)(a)), withdraw any time |
Payments are made on the Payhip checkout through PayPal. We never receive your full card or bank details. Payhip and PayPal are independent controllers for the payment and tax data they process; see their privacy policies.
The website uses no cookies and no analytics; your language choice is remembered only in your browser's local storage. If we ever add non-essential cookies, we will ask for your consent first.
5. Who receives data
- Payhip (store platform): checkout, invoices, tax, license key delivery. PayPal: payment.
- E-mail provider (our e-mail service provider): to send and receive support e-mails.
- Website host (our website hosting provider): to serve the website.
- Authorities, only when the law requires it.
Some of these providers may process data outside your country, including in the United States. Where the GDPR applies, such transfers rely on an adequacy decision or the European Commission's Standard Contractual Clauses.
6. How long we keep data
- Order and invoice data: as long as tax and accounting law requires (typically 6-10 years).
- Support correspondence: up to 3 years after the last message.
- Server logs: up to 30 days.
- Data on your own computer: until you delete it. Uninstalling the Software removes the program folder; your license file in
%LOCALAPPDATA%\NuvexelAIcan be deleted manually.
7. Your rights
GDPR / UK GDPR (EEA, UK, Switzerland): you may request access, correction, deletion, restriction, data portability, and object to processing based on legitimate interest; you may withdraw consent at any time; you may complain to your local data protection authority.
CCPA / CPRA (California) and other US state laws: you have the right to know what personal information we collect, to access and delete it, to correct it, and not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising, and we do not use sensitive personal information.
To use any of these rights, write to [email protected]. We answer within 30 days (45 days where the CCPA allows). We may need to confirm your identity, for example by the e-mail used for your order.
8. Children
The Software and website are not directed at children under 16, and we do not knowingly collect their data.
9. Security
The Software works offline and keeps your data on your computer. For data we hold, we use reputable providers, encrypted connections (HTTPS) and access limited to the people who need it.
10. Changes
We will post changes on this page and update the date at the top. Important changes will be announced on the website.
11. Contact
Nikolay Saleyko, sole proprietor trading as NIKOSART (Osek Patur / Exempt Dealer No. 209531680) · Ha-Biluim 46, Ramat Gan, Israel · [email protected]